Hotel Management and Operations, Fifth Edition

Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; “As I See It” and “Day in the Life” commentaries from new managers provide further real-world perspective. Covering the latest issues affecting the industry, this text gives students and professionals an up-to-date, dynamic learning resource.


From the Back Cover

A real-world look at every major aspect of hotel management and operations
Hotel Management and Operations, Third Edition, helps readers to develop the wide-ranging knowledge and analytical skills they need to succeed in today’s burgeoning and dynamic hotel industry. Featuring contributions from 60 leading industry professionals and academics, this comprehensive presentation encourages critical thinking by exposing readers to different viewpoints within a coherent theoretical structure, enabling them to formulate their own ideas and solutions.

Each of the book’s nine parts examines a specific hotel department or activity and presents a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies challenge readers to identify the central issues in complex management problems, understand the structure and resources of the department in question, and find solutions that may involve other hotel resources and departments.

This remarkably well-designed learning tool:

Covers all hotel departments, from front office to finance, from marketing to housekeeping
Links advanced theory with real-world problems and solutions
Encourages critical thinking by presenting differing viewpoints
Features "As I See It" and "Day in the Life" commentary from young managers
Provides a solid introduction to every aspect of hotel management

Managerial Accounting [Hardcover]

Managerial Accounting [Hardcover]:

As the long-time best-seller, Garrison has helped guide close to 3 million students through managerial accounting since it was first published. It identifies the three functions managers must perform within their organizations—plan operations, control activities, and make decisions—and explains what accounting information is necessary for these functions, how to collect it, and how to interpret it. Garrison’s Managerial Accounting, is known for its accuracy and rigor. It is also unique in that the authors write the most important supplements that accompany the book: solutions manual, test bank, instructor’s manual, and study guide.

About the Author:
Ray H. Garrison is emeritus Professor of Accounting at Brigham Young University, Provo, Utah. He received his B.S. and M.S. degrees from Brigham Young University and his D.B.A. degree from Indiana University. As a certified public accountant, Professor Garrison has been involved in management consulting work with both national and regional accounting firms. He has published articles in The Accounting Review, Management Accounting, and other professional journals. Innovation in the classroom has earned Professor Garrison the Karl G. Maeser Distinguished Teaching Award from Brigham Young University.

Eric W. Noreen is a globe﷓trotting academic who has held appointments at institutions in the United States, Europe, and Asia. He is currently Professor of Accounting at the University of Washington and Visiting Price Waterhouse Professor of Management Information & Control at INSEAD, an international graduate school of business located in France.He received his B.A. degree from the University of Washington and MBA and Ph.D. degrees from Stanford University. A Certified Management Accountant, he was awarded a Certificate of Distinguished Performance by the Institute of Certified Management Accountants.

Peter C. Brewer is a professor in the Department of Accountancy at Miami University, Oxford, Ohio. He holds a BS degree in accounting from Penn State University, an MS degree in accounting from the University of Virginia, and a PhD from the University of Tennessee. He has published 30 articles in a variety of journals including: Management Accounting Research, the Journal of Information Systems, Cost Management, Strategic Finance, the Journal of Accountancy, Issues in Accounting Education, and the Journal of Business Logistics. Professor Brewer is a member of the editorial boards of Issues in Accounting Education and the Journal of Accounting Education. His article “Putting Strategy into the Balanced Scorecard” won the 2003 International Federation of Accountants’ Articles of Merit competition and his articles “Using Six Sigma to Improve the Finance Function” and “Lean Accounting: What’s It All About?” were awarded the Institute of Management Accountants’ Lybrand Gold and Silver Medals in 2005 and 2006. He has received Miami University’s Richard T. Farmer School of Business Teaching Excellence Award and has been recognized on two occasions by the Miami University Associated Student Government for “making a remarkable commitment to students and their educational development.” He is a leading thinker in undergraduate management accounting curriculum innovation and is a frequent presenter at various professional and academic conferences. Prior to joining the faculty at Miami University, Professor Brewer was employed as an auditor for Touche Ross in the firm’s Philadelphia office. He also worked as an internal audit manager for the Board of Pensions of the Presbyterian Church (U.S.A.). He frequently collaborates with companies such as Harris Corporation, Ghent Manufacturing, Cintas, Ethicon Endo-Surgery, Schneider Electric, Lenscrafters, and Fidelity Investments in a consulting or case writing capacity.

Civil Procedure: Examples and Explanations

Product Description

For two decades Civil Procedure: Examples and Explanations has helped students understand the intricacies of civil procedure. Professor Glannon, using the extremely successful Examples and Explanations format that he created, teaches students about civil procedure in an entertaining and elucidating way. Now in its Sixth Edition, this amazing study aid continues to provide clear, engaging introductions to the principles of civil procedure, together with appealing examples that illustrate how these principles apply in typical cases.Students and professors are united in their high regard for this text that helps make a difficult subject accessible:
Professor Glannon s unique and entertaining style engages students and helps them to more easily understand difficult concepts. Clear and accessible introductions and explanations cover all aspects of the first-year course including the difficult areas of res judicata, collateral estoppel, personal and subject matter jurisdiction, and three chapters on various aspects of the Erie doctrine
The proven and popular examples and explanations format is highly effective for learning and applying the Federal Rules of Civil Procedure Examples progress gradually from simple to challenging and build students' confidence.
The frequent use of visual aids including diagrams, charts, and documents helps students grasp complicated ideas. The Sixth Edition has been completely updated throughout, and all citations reflect the most current law. In addition: A new chapter on joinder analyzing Rules 19 and 24. Revisions to reflect the extensive 2007 stylistic amendments to the Federal Rules of Civil Procedure.

Physics: Principles with Applications 

For algebra-based introductory physics courses taken primarily by pre-med, agricultural, technology, and architectural students. This best-selling algebra-based physics text is known for its elegant writing, engaging biological applications, and exactness. Physics: Principles with Applications, 6e retains the careful exposition and precision of previous editions with many interesting new applications and carefully crafted new pedagogy. It was written to give students the basic concepts of physics in a manner that is accessible and clear. The goal is for students to view the world through eyes that know physics.


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Understanding Human Communication

Understanding Human Communication

Now in its tenth edition, Understanding Human Communication continues to build on the widely successful approach--a sophisticated balance of theory and skills--that has captivated more than a half million students and their professors. The best-selling introductory communication book in the field, this classic text has been enriched and streamlined to reflect the latest research developments and to meet the evolving needs of students. It begins with an introduction to the basic elements of communication, providing students with a solid understanding of perception, language, listening, and nonverbal communication. Next, the book guides them through lively sections on interpersonal communication, small group communication, and public address.

Esteemed authors Ronald B. Adler and George Rodman speak to students in language that is both engaging and accessible, offering numerous examples that clearly illustrate concepts in real-life scenarios. Throughout, they draw from the latest media, culture, technology, and scholarship to create a distinctive pedagogy that gives students the tools they need to master--and enjoy--this intriguing and relevant subject.

With its striking visual presentation, comprehensive classroom supplements, and dedicated student-focused pedagogy, Understanding Human Communication continues to enliven classrooms and equip students with effective communication skills that will make a difference in their everyday lives.

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